Meet Our Cosmetic Surgery and Skin Care Staff in Queensland
At Pacific Plastic Surgery and Elite Cosmetic Clinic, we strive to provide the best care available in the area. A superior staff makes this possible. Under the guidance of James Gaffield, MD, the dedicated professionals at our skin care and cosmetic surgery practices in Mackay and Bundaberg, Queensland, help patients navigate the entire treatment process, from initial consultation to final post-surgical checkup, with genuine care.
Staff at Pacific Plastic Surgery
Every member of the staff at Pacific Plastic Surgery has years of experience in the medical field and an established record of excellence in patient care. Our staff works closely with Dr. Gaffield and our cosmetic surgery patients throughout the treatment process.
Sacha Kay – Practice Manager, Registered Nurse, Cosmetic Injector and Aesthetician
Being a Pacific Plastic Surgery team member from its inception in June 2005 Sachas’ role encompasses both the surgical and administrative fields. She not only delivers the holistic and premier care Pacific Plastic Surgery has become renown for but she is also on hand to ensure all facets of your journey with the Pacific team meets your expectations. Having a background in both surgical, post operative nursing and extensive experience in perioperative plastic and reconstructive surgery, Sacha is responsible in coordinating your care from your initial meeting with Dr. James Gaffield, FACS, FRACS, to assisting with all facets of cosmetic and aesthetic surgery within the operating theatre and during your recovery. Sacha is also Pacific’s cosmetic injector and facial aesthetician and is always on hand to share with you her knowledge of facial balance and how to improve facial symmetry and volume.
Lyn Kendall – Practice Nurse and Procedural Booking Consultant
Having over 20 years of nursing experience Lyn is absolutely vital in providing the care held paramount by Pacific Plastic Surgery’s philosophy. Having extensive and intimate knowledge of all surgical treatments performed by Dr. James Gaffield, her role ensures a smooth transition from your very first meeting with the Pacific team, to booking surgery, planning, and conducting your aftercare. Lyn knows it is of the utmost importance to provide a surgical journey that is timely, supportive and assures you that you are indeed being cared for in the best possible way by the best possible team.
Natalie Finlay – Customer Service and Patient Liaison
Pacific Plastic Surgery welcomed their newest staff member, Natalie over 12 months ago and she has quickly become an essential asset in your care with us at Pacific. Her role as medical receptionist and customer service advisor makes her your first contact point with Pacific Plastic Surgery. With a background in a diverse range of medical fields including hospital and radiology administration, perioperative admissions, and now patient liaison within the realm of Plastic and Reconstructive Surgery, Natalie is equipped to advise upon any questions you may pose regarding your interests in cosmetic, plastic and reconstructive surgery. Natalie welcomes your call to assist you with appointment times to begin your journey with the Pacific Plastic Surgery team.
Staff at Elite Cosmetic Clinic
Our goal is to provide for your total comfort and maximized satisfaction. No matter what your specific interests may be, at Elite Cosmetic Clinic, you can expect genuine and personalized care to optimize your individualized outcome. We want you to feel as much as part of the practice as we do. We welcome and encourage your comments and questions, and no inquiry is inappropriate. Our experience has been that the well-informed patient is the happiest.
By adopting a holistic approach to cosmetic health, we can create complete and lasting results. Your care does not stop following your surgery. We believe well being is the result of looking after yourself. Improving your appearance is one step in the process. Maintaining it is another. We will encourage and help you to adopt a maintenance program to maximize your improvements.
Most patients in our practice are seeking subtle and natural improvements. We are not interested in creating a “plastic,” operated or identity-changing look. Following surgery you can expect your friends and acquaintances to recognize your healthy improvement, but they will not know exactly what you did. Frequently, they will comment on how well rested and refreshed you look!
As techniques improve, many people are interested in quicker procedures that require a shorter recovery period, yet still achieve a lasting result. At Elite Cosmetic Clinic, we strive to provide the highest level of excellence in caring for our patients and their needs. We are continuously evaluating new methods that have clinical and scientific validity to ensure that our patients will receive the best that Plastic Surgery, Cosmetic Medicine and Skin Aesthetics has to offer. Often times the "latest and greatest" fad procedures are not truly tested and can even be dangerous. We practice the highest ethical standards in a confidential setting to provide safe, high quality care to our patients.
Educated, intelligent and investigative patients have a knack for finding quality care. You can be assured that if you decide to be treated by us, you have chosen a practice and surgeon held to the highest standards of education and training. Your well being will always be our primary concern with the team at Elite Cosmetic Clinic.
The Elite Cosmetic team includes:
Kylie Davies – Managing Director and Clinical Nurse Consultant |
Hayley Bourke – Paramedical Aesthetician |
Elise McMillan – Paramedical Aesthetician |
|---|---|---|
![]() |
![]() |
![]() |
Lisa Schmidhauser – Accounts Manager |
Fiona Lewis – Clinical Nurse |
Marie Jacobson – Office Administration and Reception |
![]() |
![]() |
![]() |
Contact Our Cosmetic Surgery and Skin Care Offices in Bundaberg and Mackay, Queensland
We take great pride in providing superior cosmetic surgery and skin care at all times. Contact our offices, conveniently located in Bundaberg and Mackay, Queensland, to experience a new standard of care in aesthetic medicine. We look forward to treating you.





